(Based on manufacturer's information)
The Technology Assurance Program (TAP) is your peace of mind, 24/7 Technical Support, and protection for the life of the plan! When you purchase a TV, you want the assurance that you will get many years of top performance! That's the peace of mind offered by CompUSA's TAP Plans! If your covered product fails, we can fix it! The manufacturer's warranty doesn't cover everything, so we can help!
Plan Features:
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Toll Free 24/7 Call Center Support - 1-877-520-TECH (8324)
Talk to a live CompUSA certified technician.
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In-Home Repair Service- Call 1-877-520-TECH (8324)
A certified technician will come to you to repair your unit. Select option 2 for all home electronics TAP plans. You will be connected to a technician that will help you file a claim for in-home service.
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Carry-In Replacement Service
An LCD TV priced under $299.99 is a carry-in replacement plan. Bring your product and your proof of product and warranty purchase into a local CompUSA store. Once store personnel verify that your product is defective and coverage is valid, you will receive a replacement of the covered product with a store voucher, store credit, or like-kind and quality product equal to the original product purchased not to exceed the original purchase price.
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Parts and Labor Coverage
Receive parts and labor coverage with no hidden fees or deductibles for the life of the plan.
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Component Replacement Guarantee
If your product fails three (3) times due to the same part(s) failure during the Plan term, after expiration of the manufacture's warranty period, the PROVIDER will have the option of either replacing the failed component with one of like quality or making a non-cash settlement.**
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Power Surge Protection up to $1,000
Damage or defects to your covered product caused by a power surge will be covered up to $1000.00 for the life of the Plan.
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Transferable to a New Owner
If you transfer ownership of your product, the Plan may be transferred by paying the Administrator a $10.00 transfer fee.
*Product must be maintained in accordance with manufacturer specifications. TAP does not cover routine maintenance, data, software, or product accessories. All TAP exclusions apply.
** Component Replacement Guarantee (No-Lemon Policy) - If your product fails three (3) times due to the same part(s) failure during the Plan term, after expiration of the manufacture's warranty period, the PROVIDER will have the option of either replacing the failed component with one of like quality or making a non-cash settlement. See TAP Terms and Conditions for Home Electronics Handbook for complete details.
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