(Based on manufacturer's information)The Technology Assurance Program (TAP) is your peace of mind, 24/7 Technical Support, and protection for the life of the plan! When you purchase a MP3 Players, you want the assurance that you will get many years of top performance! That's the peace of mind offered by CompUSA's TAP Plans! If your covered product fails**, we can fix it! The manufacturer's warranty doesn't cover everything, so we can help!
Here are the plan features:
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Toll Free 24/7 Call Center Support - 1-877-520-TECH (8324)
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Talk to a live Techknowledgist.
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Carry-In Replacement Plan
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If your unit becomes mechanically or electrically defective, simply carry it into your local CompUSA store for a one-time replacement of your original product with a product of equal or similar features, specifications, and functionality.
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Transferable to a New Owner
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If you transfer ownership of your product, the Plan may be transferred by paying the Administrator a $10.00 transfer fee.
How to Use the TAP Plan
Here's how your service plan works:
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Please have your receipt information and serial number available when making your claim
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If your product is within 21 days of purchase, please return to the store for a refund or exchange.
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If your product is beyond 21 days of purchase, please carry your unit into your local CompUSA store for your one-time replacement of your original product. Your product will be replaced with a product of equal or similar features, specifications, and functionality.
**Product must be maintained in accordance with manufacturer specifications. TAP does not cover routine maintenance, data, software, or product accessories. All TAP exclusions apply.
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