(Based on manufacturer's information)The Technology Assurance Program (TAP) is your peace of mind, 24/7 Technical Support, and protection for the life of the plan! When you purchase any Peripheral, you want the assurance that you will get many years of top performance! That's the peace of mind offered by CompUSA's TAP Plans! If your covered product fails*, we can fix it! The manufacturer's warranty doesn't cover everything, so we can help!
Here are the plan features:
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Toll Free 24/7 Call Center Support - 1-877-520-TECH (8324)
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Talk to a live Techknowledgist.
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Carry-In Replacement Plan
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If your unit becomes mechanically or electrically defective, simply carry it into your local CompUSA store for a one-time replacement of your original product with a product of equal or similar features, specifications, and functionality.
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In-Store Installation
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Some peripherals require installation, this coverage provides that installation. A CompUSA Techknowledgist will install your peripheral for you at your local CompUSA store.
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Transferable to a New Owner
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If you transfer ownership of your product, the Plan may be transferred by paying the Administrator a $10.00 transfer fee.
How to Use the TAP Plan
Here's how your service plan works:
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Please have your receipt information and serial number available when making your claim
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If your product is within 21 days of purchase, please return to the store for a refund or exchange.
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If your product is beyond 21 days of purchase, please carry your unit into your local CompUSA store for your one-time replacement of your original product. Your product will be replaced with a product of equal or similar features, specifications, and functionality.
**Product must be maintained in accordance with manufacturer specifications. TAP does not cover routine maintenance, data, software, or product accessories. All TAP exclusions apply.
