(Based on manufacturer's information)Here's how Express Exchange works:
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Please have your receipt information available when making your claim
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If your product is within 14 days of purchase, please return to the store for a refund or exchange.
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If your product is beyond 14 days of purchase, you have three options to process your claim via our Express Exchange website. They are:
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A CompUSA TEAM MEMBER will help enter your information
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By logging online from the comforts of your home or office at compusa.com/tapexpressexchange
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Or, by calling us toll-free anytime at 1-877-520-8324
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When complete you will be issued a 6-digit claim number; with this number you will be able to check on the status and/or track the process of your claim.
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Your Replacement will be shipped to you.
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After receiving your replacement printer, simply return the defective printer in the same shipping package using the postage-paid address label provided.
Here's how Express Exchange works:
-
Please have your receipt information available when making your claim
-
If your product is within 14 days of purchase, please return to the store for a refund or exchange.
-
If your product is beyond 14 days of purchase, you have three options to process your claim via our Express Exchange website. They are:
-
A CompUSA TEAM MEMBER will help enter your information
-
By logging online from the comforts of your home or office at compusa.com/tapexpressexchange
-
Or, by calling us toll-free anytime at 1-877-520-8324
-
When complete you will be issued a 6-digit claim number; with this number you will be able to check on the status and/or track the process of your claim.
-
Your Replacement will be shipped to you.
-
After receiving your replacement printer, simply return the defective printer in the same shipping package using the postage-paid address label provided.
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