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Your use (accessing, browsing, buying, etc.) of this site is your legal agreement to the policies, terms and conditions below. You also agree to comply with all applicable laws and regulations, including U.S. export and re-export control regulations. If you do not agree to these terms, do not use this site.
CompUSA.com products, prices, availability and rebates may vary from CompUSA retail stores. CompUSA.com is required by law to collect sales tax on all purchases made at CompUSA.com (at your state/local tax rate).
Helpful Info
Customer Information, Comments and Feedback
Pre-Order Policy
Payment and Shipping Information
Paying by Credit Card
Tax Exemption
Continental US shipments (for CompUSA.com purchases)
International shipments (for CompUSA.com purchases)
Pricing
Online Pricing, specifications and availability
CompUSA�s Retail Store Low Price Guarantee
Training Classes
Warranties and Rebates
Limited Warranties
New Product Manufacturer�s Warranties
Manufacturer's Rebates
Internet Service Rebates
Returns
In-Store
Online
Special Order Store
CompUSA PC
Refurbished Products
Mail-In (RMA) Return Policy and Procedure
Miscellaneous
Customer Information, Comments and Feedback
CompUSA does not currently rent, sell or
otherwise forward your name to other companies. Please see our Privacy and Security Statement for more information about your confidentiality.
Comments or ideas transmitted to this site become the sole property of
CompUSA and may be shared to expand or improve the functionality of the
site or of our product or service offerings or for any other reason.
Pre-Orders
Please be aware that while all pre-orders will be fulfilled, date of fulfillment is subject to stock on hand. Pre-orders are on a first come, first-served basis. CompUSA cannot therefore guarantee shipping date.
Paying by Credit Card
We gladly accept Visa, MasterCard, American Express, Optima, Discover, the CompUSA Credit Card, and Diners Club. We do not add any
credit card surcharges.
Please see our Privacy and Security Statement
for more information about your credit card
safety. If your shipping address is different from your billing address, CompUSA requires that this address be listed
on your credit card account as an alternate address for shipping purposes only. You can contact your credit
card company by calling the 1-800 number on the back of your credit card. CompUSA requires this in order
to protect our customers from credit card fraud.
Tax Exemption
If you are tax exempt in the state where the product will be shipped, please call us at 1-800-8-DIRECT to pre-qualify. Our representatives will be happy to walk you through the process. For your convenience, your information will be kept on file for future purchases.
Shipping (CompUSA.com)
Continental U.S. Shipments
Freight charges include prepaid insurance should your package be lost or damaged. If your package is lost or damaged, please send us an e-mail at [email protected] or contact our Customer Service Center at 1-800-653-3831 for a replacement order. At this time we are unable to ship to APO/FPO addresses.
(Please note: Unfortunately, our insurance does not cover shipments made using your shipper identification account.)
International Shipments
We will gladly ship internationally, unless shipments are restricted by law. To determine eligibility for international shipping, please e-mail us or call 972-312-7200 between 7 a.m. and 3 p.m. CST, Monday through Friday. We will promptly send an e-mail to you to both confirm your order and provide your shipping charges. Please remember that all customs clearing, duties and taxes are not included in the freight calculation and are the responsibility of the customer. Manufacturer's limited warranties for internationally shipped products may vary or be null and void.
(NOTE: Shipments that are not retrieved from customs are not covered by our insurance.)
Export
To comply with certain vendor agreements and government regulations, CompUSA reserves the right to refuse to export products from the United States at any time. If you are purchasing products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. Manufacturer's warranties for exported products may vary or be null and void.
Signature
For your protection, all shipments require a signature at the delivery point.
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Online pricing specifications and availability:
Prices, specifications and availability of products are subject to change without notice. Due to the unpredictable nature of the computer market, descriptions may not reflect current technical information. Any typographical, photographic or specification error in product, pricing or offers is subject to correction.
Although Internet orders generate an automatic confirmation and response e-mail, CompUSA may change its pricing, product description or specification after any order confirmation or response e-mail but prior to shipment due to errors, changing market conditions, product discontinuation or unavailability, typographical errors, or any other reason.
We will notify you of any corrections or changes and ask for your approval before we complete your order. We will not complete your order until we have your approval. Monitor displays are simulated. Monitors are not included with computer systems unless specified. We reserve the right to limit sales, including the right to prohibit sales to resellers, even after we have received and confirmed your order. Published prices do not include shipping, sales tax and insurance. Proof of purchase and postage may be required for rebates.
CompUSA offers no price protection policy for refurbished items.
CompUSA�s Retail Store Low Price Guarantee.
*We'll beat any legitimate price from any local authorized retail store on every product we sell, either at the time of purchase or within the following 14 days. Our low price guarantee pertains to all new, factory-sealed products of the same brand and model number that are available and in-stock at any local authorized retail store. Our guarantee does not apply to competitors' one-of-a-kind or other limited-quantity offers, special financing, installation, online competitors, rebates or when a bonus or free offer is included in the purchase. *Some restrictions apply.
*Training Classes: Training class pricing may vary in Hawaii. Contact local store for details.
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Limited Warranties
CompUSA does not warrant other manufacturers' products sold online or in our stores. The products are backed by the limited warranties of the original manufacturer or publisher only. Consult your product documentation for specific limited warranty information.
New Product Manufacturer's Warranties
All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product. The full text of any such warranty is available, free of charge, upon written request addressed to TAP Accounting, 18451 North Dallas Parkway, Dallas, TX 75287. CompUSA also offers 2 and 3 years Technology Assurance Plans for an additional cost.
Rebate Information
To retrieve rebates for items purchased on this website, please print them off this site. Most rebates will not be shipped with product unless included in or on the product's box. If the rebate you are looking for is not available please contact either the manufacturer or a CompUSA Store near you.
Manufacturer Rebates
Rebate and coupon offers provided by manufacturers are subject to the terms specified by the manufacturer. These terms include the timeframe of the offer, limitations on quantities, and combination with other offers. Proof of purchase and UPC codes from the original packaging are normally required for redemption of rebates by the manufacturer or the manufacturer's agent.
Internet Service Rebates
Internet service rebates are available on in-store purchases only. Products purchased at CompUSA.com do not qualify for Internet Service Rebates.
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In-Store
Online
Special Order Store
CompUSA PC
Refurbished Products
Mail-In (RMA) Return Policy and Procedure
In-Store Return Policy
For items purchased in a CompUSA retail store
Items purchased from CompUSA and returned within 14 days from the date of purchase with the original receipt or invoice are eligible for refund or exchange. No refunds or exchanges are allowed after 14 days from the date of purchase. Items must be in new condition, including the original box, packaging, manual and accessories.
An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item (fee not applicable in Hawaii). The 15% open box fee will be assessed at the time of refund or exchange.
Opened software, DVD movies, pre-recorded videos and game cartridges may ONLY be exchanged for the exact same item and may NOT be returned for refund.
CompUSA will not accept the return or exchange of any item if the UPC code has been removed from the packaging.
Refunds on cash or check purchases in excess of $250.00 will be issued by check from CompUSA's corporate office within 10 business days of the return date. Refunds on purchases made with a credit card will only be credited to the same card (credit card must be presented at time of return). Refunds on purchases made with a CompGift® Card or gift certificate will be issued back in the form of a gift certificate.
Online Return Policy
For items purchased from CompUSA.com
Purchases can be returned for refund within 14 days from date of purchase. Most items purchased online can be returned to CompUSA retail locations. Some items must be returned by mail, using the Mail-In (RMA) Return Policy listed below. Please review your packing slip to determine return procedures for your purchase. All items must be accompanied by a copy of the original receipt and must be in the original, undamaged packaging. No refunds or exchanges are allowed after 14 days.
An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item (fee not applicable in Hawaii). The 15% open box fee will be assessed at the time of refund or exchange.
Opened software, DVD movies, pre-recorded videos and game cartridges may ONLY be exchanged for the exact same item and may NOT be returned for refund.
CompUSA will not accept the return of any item if the UPC code has been removed from the packaging.
Refunds on purchases made with a credit card will be posted to the original credit card used at the time of sale.
Special Order Store Return Policy
For items purchased from CompUSA.com's Special Order Store
Special Order store items may only be returned by mail, using the Mail-In (RMA) Return Policy listed below. All purchases must be returned within 14 days from the date of receipt or invoice. Items must be accompanied by the original receipt or shipping invoice. Items must be in new condition, including the original box, packaging, manuals and accessories. No refunds or exchanges are allowed after 14 days.
An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item (fee not applicable in Hawaii). The 15% open box fee will be assessed at the time of refund or exchange.
Opened software, DVD movies, pre-recorded videos and game cartridges may ONLY be exchanged for the exact same item and may NOT be returned for refund.
CompUSA will not accept the return of any item if the UPC code has been removed from the packaging.
All refunds will be posted to the original credit card used at the time of sale.
CompUSA PC Return Policy
For items purchased online from CompUSA PC
To return items purchased from CompUSA PC, you must either (a) return the items to a CompUSA store location (find the store nearest you by clicking here) within fourteen (14) days from the date of invoice, with your original receipt, invoice or packing slip, or (b) call our Customer Satisfaction Department at 1-800-869-2829 within fourteen (14) days from the invoice date (same as ship date) for a Return Materials Authorization (RMA) number.
No refunds or exchanges are allowed after fourteen (14) days. All returns must be accompanied by the original receipt, invoice or packing slip.
RMA numbers are valid for seven (7) days from date of issuance. Returns should be shipped to the address given by the Customer Satisfaction Department along with the RMA number. The RMA number must appear on your return packing label. Please do not write on the outside of the box. Returns will not be accepted without an RMA.
- To receive a refund or credit, your purchase must be returned with shipping and insurance pre-paid in "as new" condition, in original box and packaging, and with all warranty cards, manuals and accessories. Any variance from these conditions could result in delay or forfeiture of your refund.
- An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective (fee not applicable in Hawaii). The 15% open box fee will be assessed at the time of refund exchange.
- Shipping and insurance charges are not refunded.
- Refunds on purchases made with a credit card will only be credited to the same card.
- Refunds on cash or check purchases in excess of $250.00 will be issued by check from CompUSA's corporate office within ten (10) business days of the return date.
- Refunds or credits are issued after receipt and inspection of returned goods.
If you have questions, comments or concerns about CompUSA PC's Return Policy, please call 1-800-869-2829.
Refurbished Products
REFURBISHED PRODUCTS PURCHASED FROM THE COMPUSA WEBSITE CANNOT BE RETURNED.
This site does not sell to re-sellers. Unless otherwise specifically noted, all refurbished products are sold "AS IS" with all warranties expressed or implied, disclaimers, including any implied warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE. Some products may be eligible for a Technology Assurance Plan.
Mail-In (RMA) Return Policy
For online purchases (excluding CompUSA PC) returned by mail:
Contact our Support Center at 1-800-COMPUSA (266-7872) to obtain your Return Authorization (RMA) number and details including mailing address and procedures. RMA numbers are valid for 10 days from date of issuance. We are unable to accept returns without an RMA number.
- To receive a refund or credit, your purchase must be returned with shipping and insurance pre-paid in "as new" condition, in original box and packaging, and with all warranty cards, manuals and accessories. Any variance from these conditions could result in delay or forfeiture of your refund.
- An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item (fee not applicable in Hawaii). The 15% open box fee will be assessed at the time of refund or exchange. Shipping and insurance charges are not refunded.
- Refunds on purchases made with a credit card will only be credited to the same card.
- Refunds or credits are issued after receipt and inspection of returned goods.
All returns must be shipped prepaid. CompUSA will refund shipping charges for defective/damaged merchandise only. CompUSA.com will not accept the return or exchange of any item if the UPC code has been removed from the packaging.
CompUSA.com will not accept the return or exchange of any item if the UPC code has been removed from the packaging.
Returns Exceptions
Opened software, DVD movies, pre-recorded videos and game cartridges may not be returned for a refund. All software download orders are covered by the Digital River Guarantee.
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Links to Third Party Sites.
The links to third party sites will let you
leave CompUSA's site. The linked sites are not under the control of CompUSA and
CompUSA is not responsible for the contents of any linked site or any link contained
in a linked site or any changes or updates to such sites. CompUSA is providing these
links to you only as a convenience, and the inclusion of any link does not imply endorsement
of the site by CompUSA.
Leasing.
Leasing arranged by Leasing Group, Inc. for business use only. Prices based on 36-month, open-end lease, 10% purchase option. Available in CompUSA retail stores only.
Training.
Courses not offered as vocational training or as
qualifying one for any particular employment. Course credits not
transferable to any accredited educational institution. Licensed by the
Oklahoma Board of Private Vocational Schools. Connecticut Customers:
Please note that our introductory classes in word processing provide an
orientation to new software and not training in word processing skills for
employment.
Disclaimer of Warranty, Title to Goods.
COMPUSA HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR YEAR 2000 COMPLIANCE. This disclaimer in no way
affects the term of any manufacturer's warranty. The title to purchased
goods is retained by CompUSA until goods are paid for by the
purchaser.
Disclaimer of warranty for CompUSA's site.
CompUSA provides this site and its contents on an "AS IS" basis and makes
no warranty or representation, either express or implied, including the
warranties of merchantability, fitness for a particular purpose, and
non-infringement.
No Consequential Damages.
In no event shall
CompUSA Inc., its subsidiaries or affiliates, or their respective
officers, directors, employees, representatives or agents (collectively,
"CompUSA") be liable for special, incidental, consequential, punitive,
indirect, or other special damages, including but not limited to, loss of
data, use, or profits, however caused, whether for breach of contract,
negligence, or otherwise, and whether or not CompUSA has been advised of
the possibility of any such damages.
Revisions to these terms and conditions.
CompUSA may revise these terms and conditions
at any time by updating CompUSA's site. These terms and conditions are governed and construed
by the laws (but not the rules governing conflicts of law) of the State of Texas. You agree
that if any part of these terms and conditions are found to be unenforceable,
the remainder of these terms and conditions will remain in full force and effect.
Trademarks and Service Marks. CompUSA, CompUSA The Computer Superstore (design), America's #1 Computer Superstore, and CompUSA The Training SuperCenter (design) are registered trademarks, and Training SuperCenter and Training SuperCenter Plus are service marks of CompUSA Management Company. The CompKids logo, and CompUSA PC are trademarks, and CompKids, CompKids (design), The Computer Superstore, Training SuperCenter, CompPrice, PC Modem's Power Buys, CompUSA Training SuperCenter Plus, CompUSA Service Plan, CompUSA Virtual Superstore, Superstore Savings Direct To You, CompPrice, The Low Price Period, Xtreme Buys and America's Largest Computer Superstore are service marks of CompUSA Management Company. All other trademarks are the property of their respective companies. Xtreme Buys is a service mark of CompUSA Management Company. The trademarks, service marks and logos ("the trademarks") used and displayed on this site are trademarks of CompUSA Management Company and others. Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this site, without the written permission of the trademark owner.
CD-ROM Statement. Many CD-ROM drives read data
at variable speeds. CD-ROM speeds noted on this web site or in other
CompUSA advertising should be considered maximum speeds.
Modem Statement.
56K modems are capable of downloads at 56Kbps, but speeds in actual use may vary.
Bundled Software Statement.
Some bundled software is preloaded, software manuals/media not included.
Terminology Statement.
MHz/GHz denotes microprocessor internal clock speed; other factors may affect application performance. GB means one billion bytes when referring to hard drive capacity. Accessible capacity may vary.
Limitation of Liability
IN NO EVENT SHALL COMPUSA INC., ITS PARENT, SUBSIDIARIES, OR AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS (THE "CompUSA.com PARTIES") BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE, OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT COMPUSA INC. HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT THE COMPUSA INC. PARTIES MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY COMPUSA INC. SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTIONS LAW IS APPLICABLE TO THIS AGREEMENT.
Governing Law, Miscellaneous
CompUSA Inc. may revise these terms and conditions at any time by updating the CompUSA.com Web site. By using this site, you agree to be bound by these terms and by any revisions. These terms and conditions are governed and construed by the laws (but not the rules governing conflicts of law) of the state of Texas. Venue and jurisdiction for all disputes will lie in Dallas County, Texas. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.
Download Store
CompUSA utilizes Digital River, Inc. to provide the secure commerce
systems, as well as digital delivery of software downloads for
CompUSA.com. All software download orders are covered by the Digital River Guarantee.
CompUSA.com HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR
IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE WITH RESPECT TO ANY SUCH DOWNLOAD.
Copyright Notice
All content on this site is the property of and copyrighted by CompUSA.com or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property CompUSA.com or its software suppliers and protected by U.S. and international copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.
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